Frequently Asked Questions About Home Restoration

United Water Restoration Group is available 24/7 to respond quickly when disaster strikes, giving you peace of mind any time, day or night. Our certified technicians are highly trained in water, fire, and mold restoration, ensuring your home is restored with expert care. We work with all insurance providers and back every job with a 100% satisfaction guarantee.

Disasters can happen at any time, and quick response times are necessary to mitigate damage. Our team is available 24/7, and we feature one of the fastest response times in the area, so don’t hesitate to call us when you need restoration services.

We accept all insurances. Our team also provides all materials and helps homeowners through the insurance process to ensure a stress-free restoration process.

Our team provides restoration services for water damage, mold remediation, fire damage, storm damage, and trauma and biohazard services.

Whether you can stay in your home during the restoration process depends on the extent of the damage and the type of work being done. In many cases, it’s safe to remain in the home, especially if the affected areas are contained. However, for severe water, fire, or mold damage, temporary relocation may be recommended for your safety and comfort.

Common signs of water damage include discoloration or stains on walls and ceilings, musty odors, peeling paint, warped floors, and visible mold growth. You may also notice increased humidity, soft or sagging drywall, or unexplained increases in your water bill.

The length of restoration depends on the extent of the damage, but most water damage projects take between 3 to 7 days to dry and clean up, with additional time for repairs if needed. Severe cases involving structural damage or mold may take longer.

Yes, if done promptly and thoroughly, water damage restoration can prevent mold from developing. However, delays in addressing moisture can lead to mold growth within 24 to 48 hours, so acting quickly is essential. Call us as soon as you experience water damage.

Water damage restoration typically includes water extraction, drying and dehumidifying the affected areas, cleaning and sanitizing, and repairing or replacing damaged materials. At United Water Restoration Group, we also conduct a full inspection to ensure your property is completely safe and restored.

Our fire restoration services include removing smoke and soot from surfaces, furniture, and the air. Specialized equipment and cleaning techniques are used to eliminate odors and restore indoor air quality.

We provide boarding and tarping services to protect and secure exposed areas.

Yes, water damage from firefighting is a common part of fire restoration, and we handle it as part of the overall process. This includes water extraction, drying, and dehumidification to prevent mold and structural damage.

The timeline varies depending on the severity of the fire, but most fire damage restoration projects take from a few days to several weeks. Extensive damage requiring structural repairs may extend the process further.

We do not perform mold testing services as it would be a conflict of interest. However, we’re happy to recommend third-party mold testers.

Signs of mold include a musty or earthy smell, visible patches of black, green, or white growth on walls, ceilings, or other surfaces, and increased allergy or respiratory symptoms like sneezing, coughing, or eye irritation. Mold often hides behind walls or under flooring, so a professional inspection may be needed for accurate detection.

Our mold remediation services typically take 1 to 7 days, depending on the size of the affected area, the extent of the damage, and the type of mold present. Larger or more severe infestations may require additional time for containment, removal, and restoration.

Professional mold remediation ensures the safe and complete removal of mold, preventing it from spreading or returning. Our experts at United Water Restoration Group have the training, equipment, and protective gear to handle hazardous materials and restore your home safely.